In some cases it may take longer to handle a customer request and you may not be able to provide a response until after 24 hours. For example, a customer who writes on Friday evening and the company can only respond on Monday morning.
On all Spoki platforms, the template is already present by default: OPEN_TEMPLATE
Bye %%SENTENCE%% See you soon!”
It is visible at the bottom of each contact’s specific chat:
If you cannot find it directly in the platform, you can create it yourself (in the template section).
Once you invoke this template in chat, Spoki will ask you how to fill in the dynamic SENTENCE field. There you can indicate the text message you want to send to that specific client.
