⚠️ Only for customers who have activated the Spoki platform until May 2022.
Spoki has introduced (and will continue to introduce) important innovations within its platform to keep up with Whatsapp’s news. For those who have activated the platform until May 2022, access to these new features is limited and it is necessary to take some steps to access the new features.
These steps involve onboarding again with a request to activate the Spoki service on a new number you own.
Please note that this migration is offered free of charge by Spoki and must be carried out by AUGUST 2024. From October, numbers activated before May 2022 will cease to function. It is mandatory to upgrade your account to the new features in order to continue using Spoki.
Benefits #
- Send template with media/ pdf in first message to client
- Have live information about the status of your WhatsApp account (lets you know if you have received a lot of customer reports/blocks)
- Access all future news that WhatsApp will introduce in the WhatsApp API channel.
- Pay only for conversation initiation (24-hour section that starts the moment you send the first message) and no longer for individual messages exchanged with clients
The new tariff plan only for migrations of old accounts existing in May 2022 is as follows:
Cost per conversation category up to 0.10€+vat (depending on the purchased top-up denomination) and free and unlimited messages exchanged during the conversation (which has a duration of 24h).
How to switch to the new platform #
You can request the new onboarding free of charge by following the instructions in step 1 of the Activation section.
Related articles #
Can I use the same number for the Spoki platform and a regular WhatsApp account?
Rules to avoid ban from WhatsApp
