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Documentation for Spoki use

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Platform

16

How to verify the authenticity of Spoki emails
Ticket
Integrations
Chat
Automations
Campaigns
Chat buttons
Spoki on your Smartphone – Web App and Notifications
Apply for OBA (Official Business Account) WhatsApp
Import CSV from Lists
Tags
Dynamic fields
Template messages
Lists
Dashboard
Contact

WhatsApp rules

8

What to do if your account is in low quality
What to do if you have been banned from WhatsApp
Rules to avoid ban from WhatsApp
Conversations
Quality of messages sent
Types of messages
Authorization for use
“Daily” contact limits

Onboarding

6

Rates 2024 Spoki Plans
2a. Accepting notification from Tyntec
Spoki activation – authorization from Meta BM
Can I use the same number for the Spoki platform and a regular WhatsApp account?
3. Spoki Training Course
2. Verify Meta Business Manager

Strategies

6

Tips for mass mailings over 10,000 contacts
Tips for using ChatGPT for Spoki
Spoki’s top 5 automations – concrete examples
Guidelines on how to write the template
Tips for getting WhatsApp template approval
E-commerce calendar 2022

How to

73

HOW TO TRACK CLICKS ON TEMPLATE MESSAGE LINKS: UTM
How to write documents for AI
AI-Suggested Template
How to create a marketing funnel on Shopify
Integrating Spoki with Meta Listings
Setting up artificial intelligence (AI) on Spoki
Restore all blocked contacts
Translate messages and replies if the contact has a different language
Transcription and translation of audio in chat
Permanently delete a contact on Spoki
How to export all messages from a chat as CSV
How to change media in the Template before sending it in chat
How to create a list for contacts in a specific automation step
New features of Active Campaign
How to populate a dynamic field
How to activate catalog display on WhatsApp
How to add Tag in automation before inserting it
How to generate a list from Campaign Statistics
How to segment clients within Automations.
How not to let your recharge expire
How to automatically manage who replies/does not reply to a message
How to terminate automation manually for specific contacts
How to terminate automation manually for specific contacts
HOW TO CREATE A LIST FOR CONTACTS IN A SPECIFIC AUTOMATION STEP
HOW TO GENERATE A LIST FROM CAMPAIGN STATISTICS
HOW TO ADD TAG IN AUTOMATION BEFORE INSERTING IT
New features of Active Campaign
How to change media in Template before sending it to chat
How to export all chat messages as CSV
Audio transcription and translation in chat
Delete contact permanently on Spoki
Train artificial intelligence (AI) on Spoki
Integrating Spoki with Meta Listings
How to set up a CTA with dynamic field
How to send the content of a message to an external webhook
How to automatically manage who replies/doesn’t reply to a message
Free messages with buttons
How to get a single contact out of all automations
Spoki – first steps
How to transfer contacts from your Whatsapp app to Spoki
How to handle cases when I have to send a chat reply to a customer after 24 hours?
How to withdraw from Spoki service
HOW TO LINK SPOKI TO FACEBOOK INTERACTION CAMPAIGNS
How to manage booking Calendly + Active Campaign + Spoki
How to consult automation reporting
How to send multi-language messages
How can I identify which user has replied in chat to a message?
How to populate a dynamic field via CSV upload and submit a campaign
How to enable automation for birthday greeting message
How to automatically handle those who do not respond
How to activate the Woocommerce plugin associated with Spoki Pro
How to enable automation for non-working hours
How to link Spoki to Facebook campaigns
How to activate an automatic message to run on holidays
How to link a chat button on the site to an automated response
How to insert WhatsApp chat button on WordPress site
How to update Spoki’s WhatsApp profile
Recommended proportions for images in Whatsapp messages
How to create template button response automation
How to start an automation with API
How to enable notifications on Spoki
How to lock/unlock contacts automatically
How to create new users and assign different roles
How to integrate Spoki for your customers into your software
How to recover abandoned shopping carts on Woocommerce
How to start a reminder message automatically from Spoki
How to duplicate automations/ templates
How to handle free responses following automation
How to attribute or remove tags to contacts in a list
How to delete multiple contacts
Migration from old Twilio provider
View only unread chats
How to use the webhook back from Spoki to Zapier.

Integrations

25

Integrating WhatsApp with Paypal
How to send a Webhook out of Spoki vs. a management system
Insert Chat Button on Shopify
Integrate Prestashop to WhatsApp
Embed Spoki on your Software
Integrating Calendly with Spoki
Integrate WhatsApp with Google Calendar
Integrate Spoki with any management system via API
Integrating Spoki with Webhooks
Integrate WhatsApp with Semplisio
Integrate WhatsApp to WPNotif
Integrate WhatsApp with Connectif
Integrate WhatsApp with Zoho
Integrating WhatsApp with IFTTT
Integrating WhatsApp with Qapla’
Integrating WhatsApp with Zapier
Integrate WhatsApp with Shopify
WhatsApp and WooCommerce Integration
Klaviyo and Spoki Integration.
Integrating WhatsApp with Hubspot
Integrating Spoki with Brevo (formerly sendinblue)
Integrating WhatsApp with ActiveCampaign
Integrating Spoki with Facebook forms.
Integrate WhatsApp with Google Sheets

Release Notes

4

Automation step “Start automation”
Commerce Triggers
Report Tickets
Carousel Template

Home
Docs
Platform

Platform

How to verify the authenticity of Spoki emails
Ticket
Integrations
Chat
Automations
Campaigns
Chat buttons
Spoki on your Smartphone – Web App and Notifications
Apply for OBA (Official Business Account) WhatsApp
Import CSV from Lists
Tags
Dynamic fields
Template messages
Lists
Dashboard
Contact

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